HotWifi Privacy Policy

Last updated: February 19, 2024 – Version 5.02

 

1. Introduction

 

HotWifi is committed to protecting the privacy and security of personal information collected from users of our hotspot services. This Data Management and Privacy Protection Policy outlines our practices for the collection, use, disclosure, and protection of personal data in compliance with relevant privacy laws and regulations in Ontario, Canada.

 

2. Scope

 

This policy applies to all personal information collected, processed, or stored by HotWifi in the course of providing hotspot services to restaurants, offices, hotels, and hospitals in Ontario.

 

3. Data Collection and Purpose Limitation

 

We collect personal information from users solely for the purpose of providing hotspot services and related activities.

Personal data collected may include but is not limited to: name, email address, phone number, device MAC address, and location information.

We obtain consent from individuals before collecting their personal data and clearly explain how it will be used and shared.

 

4. Data Security Measures

 

HotWifi implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, and destruction.

Encryption techniques are used to safeguard data during transmission and storage.

Regular security audits and assessments are conducted to identify and address potential vulnerabilities.

 

5. Data Retention and Disposal

 

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Once personal information is no longer needed, it is securely disposed of using methods that prevent reconstruction or unauthorized access.

 

6. User Access and Control

 

Users have the right to access, update, correct, or delete their personal data held by HotWifi.

Privacy settings and preferences regarding data sharing and marketing communications are made accessible to users.

 

7. Third-Party Data Sharing

 

Personal data is shared with third parties only when necessary for providing hotspot services or with explicit consent from users.

Data processing agreements are established with third-party service providers to ensure compliance with privacy and security standards.

 

8. Employee Training and Awareness

 

HotWifi conducts regular training sessions for employees on data protection laws, privacy best practices, and company policies.

Employees are encouraged to report any potential privacy or security concerns promptly.

 

9. Compliance with Regulations

 

HotWifi stays updated with relevant privacy laws and regulations in Ontario, including PIPEDA and PHIPA.

Internal processes and procedures are designed to comply with regulatory requirements, and periodic audits are conducted to assess compliance.

 

10. Data Breach Response Plan

 

HotWifi has a comprehensive data breach response plan in place outlining steps to be taken in the event of a security incident.

The plan includes procedures for notifying affected individuals and regulatory authorities as required by law.

 

11. Transparency and Accountability

 

HotWifi is transparent with users about data management practices, including the types of data collected, how it is used, and with whom it is shared.

Records of data processing activities are maintained to demonstrate accountability and compliance with privacy regulations.

 

12. Continuous Improvement

 

HotWifi regularly reviews and updates data management and privacy protection practices in response to changes in technology, business operations, and regulatory requirements.

Feedback from users and stakeholders is solicited to identify areas for improvement and address concerns proactively.

 

13. Contact Information

 

For questions or concerns regarding this Data Management and Privacy Protection Policy, please contact:

• By email: info@hotwifi.ca
• By visiting this page on our website: https://hotwifi.ca/contact/
• By phone number: +1 (647) 699-0945
• By mail: 1725 16th Ave, Richmond Hill, ON, L4B 0B3

 

14. Policy Review

 

This policy is subject to periodic review and may be updated without prior notice. Users are encouraged to review the latest version of the policy on the HotWifi website.